House of Z Custom Furniture

 

Customer Purchase Agreement 

Please read all information regarding your solid and reclaimed wood furniture and take precautions as needed to maintain it's original condition.

Details About your furniture purchase and care:

• Solid reclaimed German Scott Pine
• Solid Pine, Oak, Elm, Maple, Cedar, and others available
• This item as been artistically finished for intentional rustic character, resulting in uneven areas of the surfaces
• Each piece of reclaimed wood is carefully hand-selected and finished
• Reclaimed wood is somewhat uneven by nature
• Reclaimed wood includes signs of wear such as nail holes, cracks small and large, patches of uneven color dark or light and other.
• Hand finishing gives each piece unique character, texture and appearance
• Small and sometimes even larger natural cracks in the board pieces are part of the character of the wood and are not considered defects.  These cracks may develop over time as the furniture piece ages naturally from completion of the build and can also occur when piece is put in a room too dry or lack of moisture
• Expect natural variations in wood grain and coloring
• No two finishes will be exactly alike even on paired pieces such as end tables or nightstands.
• By nature, wood will expand and contract with changes in weather, temperature and humidity which will also cause cracks and is considered a result of aged reclaimed natural woods.
• Made in Humble, Texas - USA

 

Care

• Dust with a soft dry cloth regularly
• Wipe clean with a soft damp cloth and dry
• Hardware may loosen over time; gently tighten as required (as applicable per piece)
• Avoid direct exposure to sunlight, heat sources and standing liquids
• Use of coasters on surfaces and felt tabs on bottom of decorative items is recommended
• When possible if area is dry, place humidifier to add moisture to the air

 

Wood Furniture Care

Wood is a natural material and each piece is unique; color, grain and texture like knots can vary. To maintain the look of your wood furniture you should minimize factors that can affect the woods performance.

 

Humidity

Wood is a porous material and is affected by changes in humidity. When exposed to humid environments wood will expand, and when exposed to heat or dry environments the wood will shrink and crack.  This can happen even without these conditions and even in an office or residential area such as a hall, entryway, kitchen, living room, bedroom and especially damp areas such as a bathroom.  Air Conditioning or heating is a strong factor, or placing furniture pieces by windows or doors will create the possible condition of natural cracks or expansions or shrinking of wood.

Wood furniture should never be placed close to heating or cooling sources, such as vents, radiators, fireplaces and air-conditioners, as the changes can also cause the wood to crack.

For optimal results use a humidifier to manage the seasonal changes in humidity.

 

Protection

Wood furniture should not be exposed to direct sunlight. Exposure to sunlight will affect the color of wood even if the wood is stained or painted.

Heat can scorch wood and leave discoloration. Hot dishes should not come in direct contact with wood furniture and should be placed on a trivet. Electronics should not sit directly on wood furniture without space to breathe and the exposure to constant heat can also discolor the surface.

Spills should be cleaned up immediately, and moisture should never be allowed to stand on wood. Use a clean soft dry cloth to remove liquids immediately.

Many decorative objects and dish-ware are rough or unfinished on the bottoms and can scratch wood. The use of coasters, placemats and protective felt tabs are recommended to avoid rings and prevent surface scratches.

 

Set up and Maintenance

Furniture should be positioned on a level surface to ensure doors hang correctly and open smoothly or legs on console tables or end tables, coffee tables, dining tables etc. Due to humidity changes drawer movement, may seem a little stiff; rub candle wax on either side of the drawers to ease the movement. Periodically re-tighten nuts, bolts and knobs as applicable per piece.

Always lift your furniture when moving it as dragging may cause damage to legs and joints, and can scratch your floor surfaces. Felt tabs are recommended on all feet of wood furniture.

Regular dusting is recommended. Spills and sticky spots should be cleaned up with a clean cloth and water. Wring the soft clean cloth until it is nearly dry before it encounters the surface, and wipe the area. Once the spill if cleaned make sure surface is completely dry.

Regular maintenance and proper care for your wood furniture should not require more intensive cleaning. Stripping is the only way to truly repair discoloration, scratching and water rings; this should only be done by a professional.

House of Z builds quality craftsman furniture and takes every precaution to create lasting durable pieces.  Natural occurring issues such as cracking, coloring etc. are not cause of the craftsmanship supplied by HOZ and are not considered a defect.

Customer has inspected furniture piece before final purchase and loading, and agrees that it is in good condition and they are satisfied, have paid in full and understand House of Z furniture does not offer refunds or replacements once furniture piece/s leave/s the property.

 

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  Customer Signature

 

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  Customer Printed Name

 

                                                                                                                               

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